Upgrade from Eikon -> Workspace. Learn about programming differences.

For a deeper look into our Eikon Data API, look into:

Overview |  Quickstart |  Documentation |  Downloads |  Tutorials |  Articles

question

Upvotes
Accepted
51 0 1 3

Cannot initiate Eikon python - Error on checking port 9000

Hello, since today I started getting this error below after initiating Eikon in Python using the code below. I've used the same code for years by now, today stopped working.


Any ideas?


ek.set_app_key(<my_key>)


=============================== ERROR MSG =============================

Error on checking port 9000 : HTTPConnectionPool(host='localhost', port=9000): Read timed out.

Error on checking port 9000 : HTTPConnectionPool(host='localhost', port=9000): Read timed out.

Error on checking port 36036 : HTTPConnectionPool(host='localhost', port=36036): Max retries exceeded with url: /api/v1/data (Caused by NewConnectionError('<urllib3.connection.HTTPConnection object at 0x000002295CA5F388>: Failed to establish a new connection: [WinError 10061] No connection could be made because the target machine actively refused it'))

Error on handshake port None : Failed to parse: localhost:None

Port number was not identified.

Check if Eikon Desktop or Eikon API Proxy is running.


=============================== ERROR MSG =============================



eikoneikon-data-apirefinitiv-dataplatform-eikonworkspaceworkspace-data-api
icon clock
10 |1500

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

1 Answer

· Write an Answer
Upvotes
Accepted
78.6k 248 52 74

@MJF

It looks like Eikon is not running properly. Please refer to Eikon Data API(Python) Troubleshooting to verify the problem.

icon clock
10 |1500

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

Write an Answer

Hint: Notify or tag a user in this post by typing @username.

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.