From the error message, it looks like to be a problem with the proxy server which requires authentication.
You may need to contact your local IT support team to verify the problem. If you are using DSS .NET SDK, please refer to the answer in this thread.
Hi - Thanks for the reply - It doesnt appear that there is an issue with the proxy from our end. We think this as we're not seeing any blocks for authentication on the proxy server....
The code we're running works when we're connecting the previous URL we was using https://hosted.datascopeapi.reuters.com/RestApi/v1/%27 but are having issues with the URL we are attempting to use https://selectapi.datascope.refinitiv.com/RestApi/v1%27
The link to thread you've included - Apologies but i'm not aware if we're using DSS .NET SDK - What would be the best way to ascertain if we are?
Thanks for the information above:
Old/ existing code has the following - ThomsonReuters.Dss.Api.Extractions.InstrumentListGetAllInstruments
I have been reading on the hyperlinked previous issue you kindly provided - It spoke about using a new DSS .NET SDK version, where it looked like new code was downloaded and proxy details were added? Would this be what you advise? The link to download the latest DSS .NET can now can't be found so guessing its an old link....could you point me to the latest?