I am getting the following error when i try to set my appkey in python.
Error on handshake port 9060 : TimeoutException("TimeoutException on HTTP request: ReadTimeout('')")
I am unsure what is causing this as it has been working perfectly well untill yesterday
Could you follow this trouble shooting guide and provide collected information (except personal data like appk key), especially :
@darrenraleigh26207107 Can I ask what version f the Eikon library you are using? Also can you please add the line:
before ek.set_app_key('YOUR_APPKEY_HERE'), and then post the output omitting any sensitive info like appkey etc. Thanks in advance.