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tanish.girotra01 avatar image
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Getting a "ConnectionResetError: [WinError 10054] An existing connection was forcibly closed by the remote host" error while using the dataplatform API in python.

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While running the get_timeseries function in a loop, i get this error in every subsequent call.

eikoneikon-data-apirefinitiv-dataplatform-eikonworkspaceworkspace-data-apiapierrorconnection-error
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raksina.samasiri avatar image   raksina.samasiri

Hi @tanish.girotra01 ,

Does the issue still occur? if so, could you please provide further information for the investigation?

Thanks,
AHS

wasin.w avatar image   wasin.w

Hi @tanish.girotra01 ,

Does the issue still occur? if so, could you please provide further information for the investigation?

Thanks,
AHS

raksina.samasiri avatar image   raksina.samasiri

hi @tanish.girotra01 ,

I'm afraid we haven't heard from you in a while and we cannot provide further assistance without the details we asked for. I'm closing this thread. If you need any further assistance, please start a new thread.

Thanks,
AHS

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jason.ramchandani01 avatar image
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@tanish.girotra01 Could you please paste the actual API call that is failing with the parameters etc. Also are you running these calls in sequent or in parallel (n different threads) thanks.

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