refinitiv.dataplatform.errors.RDPError: Error code 1503| Backend request failed

Question

Question by tanish.girotra01 · Aug 25, 2021 at 10:28 AM · eikon eikon-data-api workspace workspace-data-api refinitiv-dataplatform-eikon api error

refinitiv.dataplatform.errors.RDPError: Error code 1503| Backend request failed

22cc0f2a-00fc-426b-9544-66072a104eebpng.jpg (87.6 KiB)

0

10 |1500 characters needed characters left characters exceeded

Attachments: Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

Answer 1 · 2021-08-25T14:41:46Z

REFINITIV

Best Answer

Answer by jason.ramchandani01 · Aug 25, 2021 at 02:41 PM

@tanish.girotra01 what is the value of n+3?

if I try :

df = ek.get_timeseries('CLX1', interval='hour',count=2000)
df

I get 1645 rows which is abut 3 months of data give or take which is the intraday price limit for Eikon.

1629902396354.png (155.6 KiB)

0 · Share

10 |1500 characters needed characters left characters exceeded

Attachments: Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

Answer 2 · 2021-08-25T13:46:02Z

REFINITIV

Answer by jason.ramchandani01 · Aug 25, 2021 at 01:46 PM

@tanish.girotra01 Could you please paste the actual API call that is failing with the parameters etc. thanks.

0 · Share

10 |1500 characters needed characters left characters exceeded

Attachments: Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

Answer 3 · 2021-08-25T14:28:40Z

Answer by tanish.girotra01 · Aug 25, 2021 at 02:28 PM

ek.get_timeseries('CLX1', interval='hour',count=n+3)

0 · Share

10 |1500 characters needed characters left characters exceeded

Attachments: Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

Answer 4 · 2021-08-25T15:26:14Z

Answer by tanish.girotra01 · Aug 25, 2021 at 03:26 PM

the max n I am using is 30, I am running the code on an hourly loop. Around 5 similar instance running at the same time

0 Show 1 · Share

10 |1500 characters needed characters left characters exceeded

Attachments: Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

REFINITIV

jason.ramchandani01 ♦♦ · Aug 25, 2021 at 03:41 PM 0

Share

@tanish.girotra01 So with the Eikon Data API we do not recommend using parallel instances. Please revert to single thread sequential and also consider coding defensively in try-catch blocks so if there is some error you can re-present the API call. I hope this can help.

refinitiv.dataplatform.errors.RDPError: Error code 1503| Backend request failed

4 Replies

Watch this question

Related Questions