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JM2120 avatar image
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HTTP Error 503. The service is unavailable. DSS API Call

We have a daily schedule to do DSS API calls (a series of calls like get schedule id, report extraction id, get report data etc.) to fetch market rates. I am getting the below exception when performing these calls:

io.micronaut.http.client.exceptions.HttpClientResponseException: <!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01//EN""http://www.w3.org/TR/html4/strict.dtd">

<HTML><HEAD><TITLE>Service Unavailable</TITLE>

<META HTTP-EQUIV="Content-Type" Content="text/html; charset=us-ascii"></HEAD>

<BODY><h2>Service Unavailable</h2>

<hr><p>HTTP Error 503. The service is unavailable.</p>

</BODY></HTML>

This is not happening everyday. In a month I observed it only twice. But when retried in few minutes, the calls work. Could anyone tell me why this could be happening?

Thank you!

dss-rest-apidatascope-selectdss
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Jirapongse avatar image   Jirapongse

@JM2120

Hi,

Thank you for your participation in the forum.

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Otherwise please post again offering further insight into your question.

Thanks,

AHS

wasin.w avatar image   wasin.w

Please be informed that a reply has been verified as correct in answering the question, and has been marked as such.

Thanks,


AHS

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Jirapongse avatar image
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@JM2120

It could be a problem on the DSS server or a proxy (if you have one).

You can contact the DSS support team directly via MyRefinitiv to verify the problem. Please provide them with the time when the problem occurred and the request message and URL that cause this error.


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