Hello there,
Any help about my colleague Oualid point :
This is an urgent request.
Thanks per advance
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Server Error: Internal Server Error on Eikon Data API
Hi,
Please let us know if you have any updates on this question.
If it is still an issue, please post again to offer further insight into your question.
Regards,
AHS
Hello @alexandre.de-vallavieille1
Hi,
Please let us know if you have any updates on this question.
If it is still an issue, please submit a ticket to the Eikon support team via https://my.refinitiv.com/content/mytr/en/productsupport.html website to verify the issue.
Regards,
AHS
Hi,
Thank you for your participation in the forum.
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Thanks,
AHS
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Hi @alexandre.de-vallavieille1
I've reached out to the product team to investigate. They will likely post answers/suggestions on the other thread.
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Hello,
Got nothing on my thread. It's quite urgent.
We got an issue with romualdo.padovano@totsa.com.
He got this error :
Error code 500 | Server Error: {"code":500,"message":"getaddrinfo ENOTFOUND apac1.apps.cp.thomsonreuters.com apac1.apps.cp.thomsonreuters.com:443","statusMessage":"Internal Server Error"}
It seems we already have this kind of error in the past.
Please check the case: 10348085 .
Could you please do the same?
Many Thanks,
Best Regards,
