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pooja.cm avatar image
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DSS schedule creation failure

Hi,

While creating schedule for UserId 9021858 on 6th December using select api (https://selectapi.datascope.refinitiv.com/RestApi/v1/) we got below error. Attaching csv and notes file for reference.

ERROR:This instrument list cannot be used for a data arrival-based extraction.

However if I try to create a schedule using same instrumnet list and report template now, it is getting created without any issues. The issue was only on Dec 6th. Here is the code snippet(C#) that we used while creating schedule


schedule = new DataScope.Select.Api.Extractions.Schedules.Schedule

{

Name = “Vanguard_Vanguard-21-FI-FV-1600-OpenMarket_86ab2b1d-9f11-5878-aa25-b0e81ccd88ec_20211206214355”

TimeZone = “EST”

Recurrence = ScheduleRecurrence.CreateSingleRecurrence(“04:48:22 2021-12-06”, false),

Trigger = ScheduleTrigger.CreateDataAvailabilityTrigger(

true,

ExtendedTriggerInformation.CreatePremiumPricing(false),

null),

ListId = “0x07d057d7ea6d60dc”,

ReportTemplateId = “0x07d05afc872d60df”,


};

_extractionsContext.ScheduleOperations.Create(schedule);



Thank you,

Pooja CM

datascope-select
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Jirapongse avatar image   Jirapongse

The case number is 10755227.

Jirapongse avatar image   Jirapongse

@pooja.cm

Hi,

Thank you for your participation in the forum.

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Thanks,

AHS

raksina.samasiri avatar image   raksina.samasiri

Please be informed that a reply has been verified as correct in answering the question, and has been marked as such.

Thanks,
AHS

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Jirapongse avatar image
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@pooja.cm

I found that you have created a service request to the DSS support to verify this issue on the DSS server. The support team is investigating this issue.

From the problem description, it looks like to be an issue on the DSS server, not in the API.

Please wait for a response from the DSS support team on that service request.

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pooja.cm avatar image pooja.cm

Hi,

I have never ever got resolution from that customer support side whenever I raise a request. The email will go to and fro asking for same things again and again. So I raised here this time. I'm not sure whether I would get any resolution this time as well


Thank you,

pooja CM

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