Hello Refinitiv Dev,

We can not access data through refinitiv-data-library-for-python from our hosted TREP solution (ADS), as we get the following error: AssertionError: Session must be open

Can someone please check if there are any issues with our session. I have generated the app key online as per the documentation and used provided samples. Please refer to attached full logs and script used.
Thanks,

Ivan

Console Log:

Python 3.8.5 (tags/v3.8.5:580fbb0, Jul 20 2020, 15:43:08) [MSC v.1926 32 bit (Intel)] on win32

Type "help", "copyright", "credits" or "license()" for more information.

>>>

= RESTART: C:\Users\iriakhov\Desktop\refinitiv_python\Example.DataLibrary.Python-main\Quick Start\session.py

[2022-01-19 09:35:57,343] - [DEBUG] - [rd] - [19324] | MainThread

RD version is 1.0.0b6; Python version is 3.8.5 (tags/v3.8.5:580fbb0, Jul 20 2020, 15:43:08) [MSC v.1926 32 bit (Intel)]

[2022-01-19 09:35:58,681] - [DEBUG] - [rd] - [19324] | MainThread

Installed packages (47): anyio==3.5.0,appdirs==1.4.4,asgiref==3.2.10,certifi==2020.6.20,chardet==3.0.4,charset-normalizer==2.0.10,decorator==5.1.1,defusedxml==0.6.0,diff-match-patch==20200713,django-import-export==2.3.0,django==3.1,et-xmlfile==1.0.1,eventemitter==0.2.0,h11==0.12.0,httpcore==0.14.4,httpx==0.21.3,idna==2.10,jdcal==1.4.1,markuppy==1.14,mysql-connector-python==8.0.27,nest-asyncio==1.5.1,numpy==1.22.1,odfpy==1.4.1,openpyxl==3.0.4,pandas==1.3.5,pip==21.3.1,protobuf==3.19.3,python-configuration==0.8.2,python-dateutil==2.8.2,pytz==2020.1,pyyaml==5.3.1,refinitiv-data==1.0.0b6,requests==2.27.1,rfc3986==1.5.0,scipy==1.7.3,setuptools==47.1.0,six==1.16.0,sniffio==1.2.0,sqlparse==0.3.1,tablib==2.0.0,tenacity==8.0.1,urllib3==1.26.8,validators==0.18.2,watchdog==2.1.6,websocket-client==1.2.3,xlrd==1.2.0,xlwt==1.3.0

[2022-01-19 09:35:58,709] - [DEBUG] - [rd] - [19324] | MainThread

Read configs: ../Configuration\refinitiv-data.config.json, C:\Users\iriakhov\Desktop\refinitiv_python\Example.DataLibrary.Python-main\Quick Start\refinitiv-data.config.json, C:\Users\iriakhov\refinitiv-data.config.json, C:\Users\iriakhov\AppData\Local\Programs\Python\Python38-32\lib\site-packages\refinitiv\data\_data\refinitiv-data.config.json

[2022-01-19 09:35:59,640] - [DEBUG] - [session] - [19324] | MainThread

Creating session "sessions.platform.deployed.0" based on session.platform.Definition("platform.deployed")

[2022-01-19 09:35:59,876] - [DEBUG] - [sessions.platform.deployed.0] - [19324] | MainThread

+ Session created PlatformSession {

name=deployed,

server_mode=False,

stream_auto_reconnection=True,

signon_control=True,

authentication_token_endpoint_url=https://api.refinitiv.com/auth/oauth2/v1/token}

[2022-01-19 09:36:00,175] - [DEBUG] - [sessions.platform.deployed.0] - [19324] | MainThread

Created session connection SessionCxnType.DEPLOYED

[2022-01-19 09:36:00,243] - [DEBUG] - [sessions.platform.deployed.0] - [19324] | MainThread

[StreamingPrices id=0 universe=['CAD=']] is opening [o]

[2022-01-19 09:36:00,288] - [DEBUG] - [sessions.platform.deployed.0] - [19324] | MainThread

[StreamingPrices id=0 universe=['CAD=']] open streaming on ['CAD=']

[2022-01-19 09:36:00,306] - [DEBUG] - [sessions.platform.deployed.0] - [19324] | MainThread

[StreamingPrice id=0.0 name='CAD='] is opening [o]

[2022-01-19 09:36:00,309] - [DEBUG] - [rd.stream-factory] - [19324] | MainThread

+ Created stream=[_OMMStream id=1]

[2022-01-19 09:36:00,325] - [DEBUG] - [sessions.platform.deployed.0] - [19324] | MainThread

[StreamingPrice id=0.0 name='CAD='] Open async 1 to CAD=

Traceback (most recent call last):

File "C:\Users\iriakhov\Desktop\refinitiv_python\Example.DataLibrary.Python-main\Quick Start\session.py", line 14, in <module>

non_streaming.open(with_updates=False)

File "C:\Users\iriakhov\AppData\Local\Programs\Python\Python38-32\lib\site-packages\refinitiv\data\_data\pricing\stream.py", line 104, in open

state = self._stream.open(with_updates=with_updates)

File "C:\Users\iriakhov\AppData\Local\Programs\Python\Python38-32\lib\site-packages\refinitiv\data\_data\delivery\stream\stream_state_manager.py", line 77, in open

return self._loop.run_until_complete(self.open_async(*args, **kwargs))

File "C:\Users\iriakhov\AppData\Local\Programs\Python\Python38-32\lib\site-packages\nest_asyncio.py", line 70, in run_until_complete

return f.result()

File "C:\Users\iriakhov\AppData\Local\Programs\Python\Python38-32\lib\asyncio\futures.py", line 178, in result

raise self._exception

File "C:\Users\iriakhov\AppData\Local\Programs\Python\Python38-32\lib\asyncio\tasks.py", line 280, in __step

result = coro.send(None)

File "C:\Users\iriakhov\AppData\Local\Programs\Python\Python38-32\lib\site-packages\refinitiv\data\_data\delivery\stream\stream_state_manager.py", line 87, in open_async

await self._do_open_async(*args, **kwargs)

File "C:\Users\iriakhov\AppData\Local\Programs\Python\Python38-32\lib\site-packages\refinitiv\data\_data\content\streaming\streamingprices.py", line 318, in _do_open_async

await stream_opens_socket.open_async(*args, with_updates=with_updates)

File "C:\Users\iriakhov\AppData\Local\Programs\Python\Python38-32\lib\site-packages\refinitiv\data\_data\delivery\stream\stream_state_manager.py", line 87, in open_async

await self._do_open_async(*args, **kwargs)

File "C:\Users\iriakhov\AppData\Local\Programs\Python\Python38-32\lib\site-packages\refinitiv\data\_data\content\streaming\streamingprice.py", line 154, in _do_open_async

await self._stream.open_async(*args, with_updates=with_updates)

File "C:\Users\iriakhov\AppData\Local\Programs\Python\Python38-32\lib\site-packages\refinitiv\data\_data\delivery\stream\stream.py", line 74, in open_async

raise AssertionError("Session must be open")

AssertionError: Session must be openrefinitiv-data.config.json.txtsession.py - Copy.txt