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cherngjye.bong avatar image
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The remote name could not be resolved: 'rms-world-check-one-api-pilot.thomsonreuters.com'

Hi,


I am getting below error when request HEAD to rms-world-check-one-api-pilot.thomsonreuters.com. I tried to test connection from powershell it also return me the same result. Please help.


API URL:

  1. https://rms-world-check-one-api-pilot.thomsonreuters.com/v1/caseIdentifiers?caseId=XXXXX
  2. https://rms-world-check-one-api-pilot.thomsonreuters.com/api-gateway-service-rest/api/v1/caseIdentifiers?caseId=XXXXX

Both returned the same error result.


System.Net.Http.HttpRequestException: An error occurred while sending the request. ---> System.Net.WebException: The remote name could not be resolved: 'rms-world-check-one-api-pilot.thomsonreuters.com'

at System.Net.HttpWebRequest.EndGetResponse(IAsyncResult asyncResult)

at System.Net.Http.HttpClientHandler.GetResponseCallback(IAsyncResult ar)

--- End of inner exception stack trace ---

at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)

at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)

at System.Runtime.CompilerServices.TaskAwaiter`1.GetResult()

at TestWorldCheck.Test.<Start>d__8.MoveNext() in D:\ReposD\TestWorldCheck\TestWorldCheck\Program.cs:line 106

world-checkworld-check-one
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raksina.samasiri avatar image   raksina.samasiri

hi @cherngjye.bong

Thank you for your participation in the forum. Is the reply below satisfactory in resolving your query?
If so please can you click the 'Accept' text next to the appropriate reply? This will guide all community members who have a similar question.

Thanks,
AHS

4 Answers

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Mehran Khan avatar image
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Hi @cherngjye.bong ,


We have moved our systems from our on-prem to AWS platform and as a result of which the host named has been changed from rms-world-check-one-api-pilot.thomsonreuters.com to

api-worldcheck.refinitiv.com, please update the host and retry.


Let us know if this resolves your issue.

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cherngjye.bong avatar image
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Hi @Mehran Khan,


Thanks for your response.


Is api-worldcheck.refinitiv.com a testing or production site? As I know if there is a "pilot" word in the previous URL it is a testing site.


Thanks.

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Mehran Khan avatar image
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@cherngjye.bong

Both pilot and production hosts are the same post the migration to AWS, the environments are separated based on your API credentials and group Ids.

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cherngjye.bong avatar image
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Hi @Mehran Khan

The new URL is working fine. Thanks for your help.

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