2023-02-17 14:23:24,112 - [INFO] - apollo.utils:get_session:101 - utils - SEARCHLIGHT URL: https://api.refinitiv.com/discovery/searchlight/v1/ [2023-02-17T14:23:24.112974+00:00] - [DEBUG] - [sessions.platform.default.1] - [140420960499584] | uWSGIWorker10Core0 Open session [2023-02-17T14:23:24.121639+00:00] - [DEBUG] - [sessions.platform.default.1] - [140420960499584] | uWSGIWorker10Core0 Created session connection SessionCxnType.REFINITIV_DATA [2023-02-17T14:23:24.121718+00:00] - [DEBUG] - [sessions.platform.default.1] - [140420960499584] | uWSGIWorker10Core0 AuthManager: start authorize [2023-02-17T14:23:24.121942+00:00] - [DEBUG] - [sessions.platform.default.1] - [140420625757952] | AuthManager-Thread AuthManager: Access token will be requested in 1e-05 seconds [2023-02-17T14:23:24.122280+00:00] - [DEBUG] - [sessions.platform.default.1] - [140420625757952] | AuthManager-Thread HTTP Request id 1 url = https://api.refinitiv.com/auth/oauth2/v1/token method = POST headers = {'Accept': 'application/json', 'x-tr-applicationid': '='} params = None cookies = None data = {'scope': 'trapi', 'grant_type': 'password', 'username': '', 'password': ********, 'takeExclusiveSignOnControl': 'true', 'client_id': ''} json = None [2023-02-17T14:23:24.140682+00:00] - [ERROR] - [sessions.platform.default.1] - [140420625757952] | AuthManager-Thread An error occurred while requesting URL('https://api.refinitiv.com/auth/oauth2/v1/token'). ConnectError('[Errno 104] Connection reset by peer') 2023-02-17 14:23:24,140 - [ERROR] - sessions.platform.default.1:request:338 - http_service - An error occurred while requesting URL('https://api.refinitiv.com/auth/oauth2/v1/token'). ConnectError('[Errno 104] Connection reset by peer') [2023-02-17T14:23:24.140786+00:00] - [ERROR] - [sessions.platform.default.1] - [140420625757952] | AuthManager-Thread [Error 0 - None] [Errno 104] Connection reset by peer 2023-02-17 14:23:24,140 - [ERROR] - sessions.platform.default.1:_do_update:74 - access_token_updater - [Error 0 - None] [Errno 104] Connection reset by peer [2023-02-17T14:23:24.140831+00:00] - [DEBUG] - [sessions.platform.default.1] - [140420625757952] | AuthManager-Thread AuthManager: Access token handler, event: access_token_failed, message: [Errno 104] Connection reset by peer [2023-02-17T14:23:24.140894+00:00] - [DEBUG] - [sessions.platform.default.1] - [140420625757952] | AuthManager-Thread AuthManager: close [2023-02-17T14:23:24.141034+00:00] - [DEBUG] - [sessions.platform.default.1] - [140420960499584] | uWSGIWorker10Core0 AuthManager: end authorize, result False [2023-02-17T14:23:24.141115+00:00] - [DEBUG] - [sessions.platform.default.1] - [140420960499584] | uWSGIWorker10Core0 Close session [2023-02-17T14:23:24.141248+00:00] - [DEBUG] - [sessions.platform.default.1] - [140420960499584] | uWSGIWorker10Core0 Closed session [2023-02-17T14:23:24.141499+00:00] - [ERROR] - [sessions.platform.default.1] - [140420960499584] | uWSGIWorker10Core0 Session is not opened. Can't send any request 2023-02-17 14:23:24,141 - [ERROR] - sessions.platform.default.1:raise_if_closed:37 - tools - Session is not opened. Can't send any request 2023-02-17 14:23:24,141 - [ERROR] - apollo.utils:request_entity_search_data:162 - utils - Error occurred while calling RDP API: Traceback (most recent call last): File "/srv/./apollo/utils.py", line 130, in request_entity_search_data result = rd.delivery.endpoint_request.Definition( File "/usr/local/lib/python3.8/dist-packages/refinitiv/data/delivery/_data/_endpoint_definition.py", line 101, in get_data response = self._provider.get_data( File "/usr/local/lib/python3.8/dist-packages/refinitiv/data/delivery/_data/_data_provider.py", line 70, in get_data raise_if_closed(session) File "/usr/local/lib/python3.8/dist-packages/refinitiv/data/_core/session/tools.py", line 38, in raise_if_closed raise ValueError(error_message) ValueError: Session is not opened. Can't send any request