Script Version: 1.4 2. List all listening ports of Eikon processes ============================================== LocalAddress LocalPort State OwningProcess ------------ --------- ----- ------------- 127.0.0.1 52610 Listen 11892 127.0.0.1 9060 Listen 14964 127.0.0.1 9000 Listen 10228 127.0.0.1 8088 Listen 17948 127.0.0.1 8000 Listen 19076 3. Check portInUse file ======================= C:\Users\eeu227\AppData\Roaming\Thomson Reuters\Eikon API Proxy\.portInUse is found CreationTimeUtc LastAccessTimeUtc LastWriteTimeUtc --------------- ----------------- ---------------- 5/18/2020 10:30:51 AM 5/18/2020 10:30:51 AM 10/9/2020 9:33:56 AM 9000 4. Verify the connection to TCP Port: 9000 ====================================== Check owning process of 9000 LocalAddress LocalPort State OwningProcess ------------ --------- ----- ------------- 127.0.0.1 9000 Listen 10228 GET: http://127.0.0.1:9000/sxs/v1 Exception: Cannot GET /sxs/v1 GET: http://127.0.0.1:9000/ping => Status Code: 200 POST: http://127.0.0.1:9000/api/v1/data Exception: {"code":500,"message":"getaddrinfo EAI_AGAIN amers1.apps.cp.thomsonreuters.com:443","statusMessage":"Internal Server Error"} 5. Find Eikon Log Path ====================================== Eikon Process ID (Eikon): 9652 Directory: C:\ProgramData\Thomson Reuters\Eikon Data\Logs\TRD Mode LastWriteTime Length Name ---- ------------- ------ ---- d----- 10/16/2020 9:21 AM Eikon.20201016.092029.p5672 d----- 10/16/2020 9:38 AM Eikon.20201016.093807.p25328 d----- 10/16/2020 11:05 AM Eikon.20201016.100017.p9452 d----- 10/16/2020 11:28 AM Eikon.20201016.112740.p16388 d----- 10/16/2020 11:44 AM Eikon.20201016.114342.p9652