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Tim Bennett avatar image
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We have a client with DSWS who could connect previously but is now seeing a connection error message.

1683628505726.png


I have tested the credentials on my eikon Codebook environment and they are valid and returning data. Is this some kind of issue where client firewall is blocking proxy?

#productauthenticationproxy
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raksina.samasiri avatar image
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Hi @Tim Bennett ,

There seems to be the proxy problem in the connection between user's machine and the DSWS server, have you tried checking the answer in the same issue in This thread

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