RTC - NIP

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EdwardN

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RTC - NIP

Hi,

I configured RTC for a posting cache and NIProvider service as described below

!!! RSSL

*rtc*enableRsslServer : True

*rtc*rsslServerPort : 14005

!!! Non-interactive Cache for posting

*rtc*cacheServiceList : <source>

*rtc*<source>*cacheLocation : srcApp

*rtc*<source>*cacheType : sourceDriven

and then try to publish with following:

./testserver -S <source> -pb 1000 -f NIPsample_performance.xml -c -N 14005

The source is going up and if i dump incoming i can also see that there is data.

However if i test with "example" or testclient

./testclient -S <source> -il GOOG.OQ -u radmin -v -md 6 -X d 3

I am getting: Not in Cache

DSPLY_NAME : STRING 12 : [Not In Cache]

Image Received. RespFlags<0x1e8> FragCount<0> PendQ Count<0000> PendOutQ Count<0001> GroupId<7>:<GOOG.OQ>:<6>

Any idea what i still missed? Please advice.

#product caching

Jan 15 at 12:18 PM

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Jirapongse Jan 23 at 08:20 AM

@EdwardN

Hi,

Thank you for your participation in the forum.

Are any of the replies below satisfactory in resolving your query? If yes please click the 'Accept' text next to the most appropriate reply.

If you knew an answer, please share and then accept it. This will guide all community members who have a similar question.

Otherwise please post again offering further insight into your question.

Thanks,

AHS

wasin.w Jan 30 at 09:42 AM

Please be informed that a reply has been verified as correct in answering the question, and has been marked as such.

Thanks,

AHS

Answer 1 · 2024-01-16T08:39:27Z

wasin.w

24.7k ●54 ●17 ●14

Hello @EdwardN

I checked your configuration and found this:

*rtc*<source>*cacheLocation : srcApp

Based on the ADS Pop (another name of RTC server) configuration file, if you want that server to cache data, the cacheLocation should be set to ssl as follows:

! *ads*${svc}*cacheLocation : ssl
!#help
!    cacheLocation: { ssl, srcApp }
!
!    Inidicates where the data cache will be maintained.
!    ssl    - The data cache will be maintained in the ads.
!    srcApp - The data cache will be maintained in the source application,
!              i.e, the ads will not cache data.
!
!    Note: Setting this parameter to srcApp has no affect on aggregated
!    services. To disable caching, use domainsCached and domainsNotCached.
!
!    Default value: ssl
!#end

If cacheLocation: ssl configuration does not help. I strongly suggest you contact the ADS support team directly. You can contact the team via https://my.refinitiv.com/content/mytr/en/productsupport.html website with the "Refinitiv Real-Time Advanced Distribution Server" product (so the helpdesk should redirect you to the ADS team, not back to this Q&A forum).

1705394319033.png (27.0 KiB)

Jan 16 at 08:39 AM

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EdwardN Jan 16 at 03:45 PM

Thanks, i set the cache location to ssl but still the same. Anyway thanks for your quick respons, i will go back and try as suggested.

Answer 2 · 2024-01-16T04:14:54Z

Jirapongse

79.2k ●251 ●52 ●74

@EdwardN

Thank you for reaching out to us.

As this forum is more for programming type queries, rather than infrastructure (RTC) queries - I would recommend you raise a 'I need help using the product' ticket with our helpdesk. That way a product specialist can work closely with you and verify the settings.

Jan 16 at 04:14 AM

10 |1500

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EdwardN Jan 16 at 08:03 AM

Thanks, unfortunately there is where i started my question. But the helpdesk is also not getting any further so they suggested to also try it here as we are looking to publish from a third party application. However before doing that i tried to get the configuration working first with the standard tools.

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