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arun.mani avatar image
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Getting SSL error while running OpenPermID library in python

I tried running the following command but got the error:

output,err = opid.lookup("1-4295880893", orient="row", format='dataframe')

err


requests.exceptions.SSLError(urllib3.exceptions.MaxRetryError("HTTPSConnectionPool(host='permid.org', port=443): Max retries exceeded with url: /1-4295880893?format=json-ld&access-token=wUJpJlRwrmXbf4qWe25XFuBtB0GDWPjr (Caused by SSLError(SSLCertVerificationError(1, '[SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed: unable to get local issuer certificate (_ssl.c:1129)')))"))
#technologyopen-permid-apisymbology
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wasin.w avatar image   wasin.w

Hello @arun.mani

Please be informed that the question has been moved to the OpenPermID forum.

Jirapongse avatar image   Jirapongse

@arun.mani

Hi,

Thank you for your participation in the forum.

Is the reply below satisfactory in answering your question?

If yes please click the 'Accept' text next to the reply, and then close the question. This will guide all community members who have a similar question.

Otherwise please post again offering further insight into your question.

Thanks,

AHS

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Gurpreet avatar image
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Hi @arun.mani,

What product or service are you using? Can you please provide a link to this OpenPermID library that you are using.

In general, when Python requests module has SSL error, it is either because:

1. The Python instance and requests module is old and does not have latest certificate store.

2. You app is behind a firewall which is re-signing the SSL requests.

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arun.mani avatar image arun.mani

Hello Gurpreet!

Thanks for the response, I am currently using OpenPermID python library:Introduction to the Open PermID Python library | Devportal (lseg.com)

I am running this from my company's network. Just wanted to know what the certificate's are required to run this in my employer's environment. It gives accurate results when I run the command on my personal system.

Jirapongse avatar image Jirapongse arun.mani
@arun.mani

The error indicates the connection was blocked by your company's network policies.

You need to contact your company's network team to unblock the connection.


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