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turki.aseri avatar image
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Screening Deployed 5.4 compatibility

Hi,

I would like to know the Screening Deployed 5.4 compatibility with Citrix Desktop v7.18

Regards

world-checkscreeningscreening-api
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Jirapongse avatar image   Jirapongse

Contacted c3r.api@tr.com to answer this question.

Jirapongse avatar image   Jirapongse

Contacted PSC3RAPAC@thomsonreuters.com to answer this question.

zoya faberov avatar image   zoya faberov

Hello @jirapongse.phuriphanvichai,

Will attempt to contact PM

veerapath.rungruengrayubkul avatar image   veerapath.rungruengrayubkul

@turki.aseri

Hi,

Thank you for your participation in the forum.

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Thanks,

AHS

pimchaya.wongrukun01 avatar image   pimchaya.wongrukun01

@turki.aseri

Hi,

Thank you for your participation in the forum.

Is the reply below satisfactory in resolving your query?

If yes please click the 'Accept' next to the appropriate reply. This will guide all community members who have a similar question. Otherwise please post again offering further insight into your question.

Thanks,

AHS

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Chris.Lee1 avatar image
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Hi Turki,

Hope you are doing well. Sorry about the delay but this does not seem to be an API issue here, correct me if i am wrong.

As far as i know it should be fine using Citrix for SD 5.4 except you have to disable the support files synchronization with the SD server, i.e. set supportFilesInDB in Configuration Settings to 'No'.

Please let me know if you have further query, thanks.

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