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swang avatar image
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Error code 404 | Client Error

I get error "eikon.eikonError.EikonError: Error code 404 | Client Error: <!DOCTYPE html>" when I tried to use ek.get_news_headlines, and I tried to use configration manager to check but I cannot click on configure (see below), and I tried to go to local host 9000 and I received below:

{"port":9000,"mode":"eikon4","pid":24716,"hasSecure":true,"startedTime":"Thu Nov 07 2019 14:19:48 GMT+0100 (W. Europe Standard Time)","subApps":[{"path":"/heap"},{"path":"/ping"},{"path":"/sxs","data":{"hasSecure":true,"sxsApps":{}}}]}



eikoneikon-data-apipythonrefinitiv-dataplatform-eikonworkspaceworkspace-data-apierror-404
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SupDev1 avatar image SupDev1

"Configure" bottom is unavailable probably because you don't mark "Configure Logs on the Workstation" and select trace level.

swang avatar image swang SupDev1

I did but still not working

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chavalit avatar image
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Hi @swang

I checked in our user tools using your forum registered email and see that you are using Eikon - Core variant.

It does not support API features.

Please contact your account manager to see the available options.


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