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Juan Rodrigo.Tibayan avatar image
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Receiving error "request timeout occurred" when downloading options data using chain RIC in Python API.

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chavalit avatar image
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Hi @Juan Rodrigo.Tibayan

What is the API call?
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Juan Rodrigo.Tibayan avatar image Juan Rodrigo.Tibayan

Client mentioned he is using Python API to download the options data.

chavalit avatar image chavalit Juan Rodrigo.Tibayan

What is the actual code that the client made a call and get timeout?

Juan Rodrigo.Tibayan avatar image Juan Rodrigo.Tibayan chavalit

Per screenshot it's <.STOXX50E>

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