Desktop.SDK.DataAccess no response
Morning,
I have built a basic c# app to query the api, your college Jirapongse tested my code and was able to get a response. I have been trying for two days and still am unable to get any messages back. When I run the example app, i get a response.
What could possibly be the reason I get nothing back ?
Answers
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Old question is still in progress, so closing this one.
https://community.developers.refinitiv.com/questions/68886/error-using-thomsonreutersdesktopsdk.html
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WIth no answer , thats why I open a new ticket. As I was told to do ! So why you closing it ?
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Who asked you to start a new post? From what I can see that previous question is not completed, and it is the same issue.
There seems to be little help we can provide here, since the problem seems to be with your development environment - to which we do not have any visibility. And from the question - you are able to successfully run the sample application.
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As the question is not being answer I reposted to refresh the issue. I was hold in a previous post that not to add new issues to a current question.
1) What do you mean the question is not complete ??
2) The issue is not resolved, I have not had a response that the is a problem with the question I have asked?
3) I am not sure what the problem is and would like help resolving, you think its acceptable to just leave a customer hanging with an issue ?
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We certainly don't like to leave customer hanging with problems, and as you can see we have engaged with you in last few days and have reached a point where -
You were able to successfully run a sample application and get data.
If you need more support, I suggest that you contact your Refinitiv account manager, who might get professional services involved.
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