Hello @Vera Ekimenko

Could you please try with the following curl command?

curl --location --request POST 'https://api.refinitiv.com/auth/oauth2/v1/token' \
--header 'Content-Type: application/x-www-form-urlencoded' \
--header 'Authorization: Bearer ' \
--data-urlencode 'username=<Username/Machine ID>' \
--data-urlencode 'password=<Password>' \
--data-urlencode 'grant_type=password' \
--data-urlencode 'scope=trapi' \
--data-urlencode 'takeExclusiveSignOnControl=true' \
--data-urlencode 'client_id=<App Key>'

I noticed that your curl command does not contain the client_id parameter as well.

The Refinitiv Real-Time Optimized (formerly known as ERT in Cloud) uses RDP APIs authentication. I suggest you check the following resources about RDP authentications:

• RDP APIs tutorials: Authorization - All about tokens
• RDP APIs tutorials: Authorization in Python

Alternatively, you may use the Postman collection to verify your RDP/Machine ID credentials.

Hi Wasin

Thank you for a prompt response. I have generated client_id using this https://emea1.apps.cp.thomsonreuters.com/apps/AppkeyGenerator

The Product is 'DEVPORTALUNQUALIFIEDCONTACTS.VERAEKIMENKO' which is not what my organisation is using (TRNA).

When I am trying to post a request from your Postman collection 'Authentication/Get Access Token' with the values set in RDP Env Starter environment (usename, password, client_id generated above) I have an error:

{

"error": "access_denied",

"error_description": "Invalid username or password."

}

How to get the correct client_id?

Thank you

Vera

Hi Wasin

Update: I have tried your curl command and it works with my client_id :). I'll try it with my app and post if I have any issues. Thank you for your help.

Thank you

Vera Ekimenko

Hello @Vera Ekimenko

The Curl and Postman results should be identical with the same credentials. I suggest you check the Postman setting guide in the RDP Postman tutorial.