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elaine.aliwalas avatar image
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Error code 429: Time limit reset request

Hi I can't access data through in Python can you please help? I dont want to wait for this long this is 12 hours approx. can you reset the time limit please?

Error code 429 | Client Error: Too many requests, please try again later. Wait for 48703 seconds.

error429
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Shadab Hussain avatar image
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Hi @elaine.aliwalas,

For this incident, internally we can raise a request by ourselves on the ServiceNow portal.

Based on the Eikon Data API Usage and Limits Guideline document, the current request per second limit is 5 requests per second.

Please check the answers in the following posts for more detail about this issue:

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elaine.aliwalas avatar image
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Hi @Shadab Hussain Thank you. What is the procedure if this is for an external client please?

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wasin.w avatar image wasin.w
Hello @elaine.aliwalas

I think the client needs to adjust the code based on the answers from the old posts (those "Error code 429" links) that my colleague has given to you.

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