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eressourcen avatar image
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Eikon Desktop on Mac OS X for accessing the Eikon Data API

I am trying to use the Eikon Data API on Mac OS X, but it fails with a proxy error (same issue as here: https://community.developers.refinitiv.com/questions/91124/shown-up-eikonerror-error-code-401-eikon-proxy-not.html). I therefore installed Refinitiv Workspace, but after logging into it, it fails to start saying that "The credentials currently do not have access to Refinitiv Workspace. If you need help, please contact us."

My code for querying the data API runs on Windows with Eikon Desktop installed (using the same credentials for Eikon Desktop), but I cannot find Eikon Desktop for Mac OS X. What do I need to install to get the API running?

refinitiv-data-platformproxymac-oseikon-desktop-data-api
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Jirapongse avatar image
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@eressourcen

Thanks for reaching out to us.

As I know, you need to install Refinitiv Workspace in order to use Eikon Data API on macOS. There is no Eikon Desktop for macOS, as shown on this page.

1666149250875.png

If you have a problem with the account, please contact the Eikon or Workspace support team directly via MyRefinitiv.

Please feel free to reach out if you have any further questions.


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