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Question on clients API
Raising this question on behalf of a user: Recently we migrated to Refinitiv Data Platform .Net from Eikon Data API and we are using Desktop sessions. After this migration we started seeing following issues: Receiving rate limit errors: Now Rate limit is set to 10000. Earlier there were no limit when we were using Eikon…
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RDP API Keeping the session open
HI, I am using the RDP API to get bar data for several algos we are running. Until now my code work flow has been to Login, get bars, Logout. But I am running into Login limits, exceeding the allowable limits. So I need to able to keep a session open and request bars as and when I need them from the same session. Can you…
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Refreshing credentials for RDP alerts API using AWS SQS java sdk
Hi, I am using the AWS SQS java sdk to connect and retrieve data from the alerts API in RDP. Every hour I need to refresh the cloud credentials as per the user guide, so I end up creating a new SQS client object because I am using StaticCredentialsProvider to pass in the cloud credentials. I can't seem to find how to use a…
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Does RDP need to be as a separate subscription?
Does RDP need to be as a separate subscription? We are getting an unexpected access denied error when calling get_data() using Refinitiv Data Platform (in Python) with fields TR.Event*. I see the same in the API Playground. When running with Codebook in Workspace, the same query goes through with no error. Why is there an…
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How to retrieve news headlines with NewId or StoryID?
Hello, We have access only to the below URI: /data/news/v1/headlines With this URI, is it possible to retrieve news headlines by providing the NewsId or the storyID as input parameter?
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Different results from get_data request depending on session type
Hi all, I was previously helped by being shown the difference of a desktop session vs platform session and wanted to convert my rd.get_data() requests to exploit the benefits of a platform session over a desktop session. In doing so I've encountered two anomalies I wanted to see if I could get some clarity on. 1)…
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Python program to get earnings call transcripts through EDP-API
I have the Python program below to download some earnings call transcripts through EDP-API. I have an enabled EDP-API and the program authenticates successfully, but it cannot find any earnings call transcripts. I am not sure if the transcripts are not accessible through the API, or if there is something wrong with the…
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v2 authentication for RDP Historical pricing API
I tried to run “timeSeries.py” from https://developers.lseg.com/en/api-catalog/refinitiv-data-platform/refinitiv-data-platform-apis/download – authentication method used is “v2” with my CLIENT_ID and CLIENT_SECRET. Initial run went well – I got the data as expected: However, when I try again after the token from…
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Authentication problem{"error":"429" ,"error_description":"Request rate too high." }
Hi, I am using the Refinitiv Data Library for .NET, and everything has been working perfectly until now. For a few days now I have a problem that looks like this: I also tried sending a request (by Postman) https://api.refinitiv.com/auth/oauth2/v1/token, but the response is the same: { "error": "429", "error_description":…
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R code Authentication for RDP API
I have a cleint hwo is using R code to login using his machine ID. When I use Postman and Python, I am able to use the same password success fully to authenticate but when the cleint uses it on his side it gves him Invalid Username or Password error. I did get similar error initially after setting the cleint password but…
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Access denied error requesting api..
We are trying to get MMD files downloaded using Postman with RDP CFS API (Eikon Data API). The user ids and access rights were set up few months back and verified. User Id being used - xxx https://api.refinitiv.com/file-store/v1/packages?bucketName=bulk-custom&packageId=41a7-f70f-acb43762-b665-082bdbde825f Now when we try…
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How to screen for upcoming stock split events for the primary RIC?
Below is the endpoint I tested to get all upcoming stock split events in the US. The problem is that for the same stock split event, the return data contains many entries. Each one corresponds to the exchange-specific ticker. It's too much. Is there a way to filter the response so that only primary RIC is reported?…
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RDP- Event after removal of a RIC from a stream
With Data Library for .NET (aka RD Library for .NET), while using With RDP streaming, is there an event following the removal of a RIC from a stream with IPricingStream.RemoveItems()? In principle, there is a "completion" callback to be defined on the stream (OnComplete), in the same way the OnRefresh or OnUpdate is…
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Bad gateway error for /data/pricing/beta3/snapshots
In API Playground, when I sent the sample API request to the /data/pricing/beta3/snapshots endpoint, I got Bad Gateway error message. Below is a screenshot. Is this a permission issue? Or something else?
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Historical Pricing API - Qualifiers & Off Book trades
Hello! I am implementing a service in Java in which I am taking time and sales/trade events data from the Historical Pricing API and taking only the relevant data from them, and I ran into some unknowns that I cannot find the answer for: 1. The API seems to give me all the trades, the off book ones as well. How exactly can…
