We are pretty heavy users of World-Check One and rely on OGS updates. OFAC published the latest SDN list last Friday and we expected some of our cases to get updated with new matches. They eventually did, but with a longer delay then expected. What I noticed is that there was a significant (as much as 35-48 hours in some…
Hi everyone. Just a question. I got the Notifications call working with no issues. But I have a question about retrieval of subscriptions if you don't have the subscription id. So, an error occurred, and the subscription id is not logged (after the creation). All the Notification API calls require subscription id to work.…
Hi On the API ([SEQ-subscription-create-request]: Create subscription) in Postman example Recipient1 etc parameters are required. Where do I setup the recipients? I keep getting "INVALID_RECIPIENTS", Thank you.
Hello, We are performing API calls to perform screening as part of an application workflow. I'm wondering is there a way to perform them on behalf of, or acting as a user within the group? Currently all of our audit logs and thus case summaries are showing as the Admin User the API secret was issued for. We'd like to make…
Hello, After testing the impact of decreasing matching threshold from 87 to 80, more than 5k new match appeared in the "Case Manager" for review. so we have increased the matching threshold back to 87 , but unfortunately, the 5k new match still appearing in the "Case Manager" and requires a review. any suggestions how to…
Hello, What are the possible values returned in the fieldResult field by the Refinitiv API, and what does each value represent? For example: MATCHED, NOT_MATCHED, etc. Thank you in advance.
Dear LSEG Team, I'm encountering a persistent 401 Unauthorized error when calling https://api.risk.lseg.com/screening/v3/cases?screen=SYNC from my Java application. Notably, the API works fine when tested directly within the WC1 environment. However, the same request (or equivalent cURL generated) consistently returns a…
We’ve been getting HTTP 429 errors from an API we’re using. Can you explain what might be causing this and how you'd figure out if it's a short-term rate limit or a daily quota issue? Also, how would you handle it in our app to avoid service disruption?
How-do-I-fix-error-code-exceptionId-500-in-World-Check-One Error code {"exceptionId":500} / error 500 / WC1 API Error code {"exceptionId":500}
Receiving the 403 error when I passed the value for address '20 RUE DE L'UNION-FONCIÈRE 51100 REIMS FR', but the value '20 RUE DE LU'NION-FONCIÈRE 51100 REIMS FR' gives me 200
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