I need to make historical reference requests for the futures contracts data I'm I'm downloading to know the contact expiry for each request. However, I've started getting the error message returned: {'error': {'message': 'Failure reason: UserExtractionLimitExceeded: the extraction exceeds the user limit for HRD…
When downloading historic data for certain futures contracts I'm receiving a 200 status code immediately but the message is empty. This only seems to be happening for the 3rd from front month of the futures contract. The product is LS Gas Oil TAS, the date is 17/12/19 (uk date format) and the RIC is LGOTH0. Another example…
Hi all, I am trying to run the python notebooks to retrieve my token using: r1 = requests.post(requestUrl, json=requestBody,headers=requestHeaders, proxies=proxy, verify=False) But I got this error: SSLError: HTTPSConnectionPool(host='hosted.datascopeapi.reuters.com', port=443): Max retries exceeded with url:…
Hi, I am trying to retrieve the data for MAWH7 (2017 Contract) but no data is being returned no matter what time period I input. I am able to retrieve other historical tick data so I think my configuration is set up correctly. These are the data settings I use for the request:…
...put? Hi, My Refinitiv Access client Baader Bank AG is looking to implement TRTH. Can you tell me the formula how to convert the number format given in the below FIDs to a readabletime format? FID5 TIMACT04:00.0FID4148 TIMACT_MS25463899Excel is able to convert FID 5 into a time format, but it's not able to convert the…
Hello, I'm trying to retrieve CFI2Z0 data for 2020 year, but the output is empty while the data for CFI2Z1, CFI2Z2 etc. are available. Any ideas what I'm doing wrong? Many thanks. Details of my request: * @odata.type: "#ThomsonReuters.Dss.Api.Extractions.ExtractionRequests.TickHistoryMarketDepthExtractionRequest" *…
Hi, In the TRTH Raw Extraction request output there is the field 'Date-Time', could someone tell me what the source of this date time please? The URL of the request: https://hosted.datascopeapi.reuters.com/RestApi/v1/Extractions/ExtractRaw The second question is why the difference in this field between extraction request…
Hi, I would like to know if there is an End point that I can use to get the data usage Quota by user. I have found GetQuotainformation but I need to have one that will give result by User and not a global figure. can you, please, share how can we do that? Thank you Regards C.Nouri
Is there a way to limit the list of fields and/or record types (trades vs. bid/ask) when using REST API? The default mode is sending too many records that are discarded but take up bandwidth and extra time to evaluate. Thank you.
Hi, I am lookign to get data for identified SHY which is an old version of SHY.O. I am using the REST api:ThompsonReuters.Dss.Api.Extractins.ExtractionRequests.TickHistoryTimeAndSalesExtractionRequest. However, I am getting an identifier not found. If I go to the datascope website and create the report there data returns.…
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