Hi, I am working in the Pilot enviroment and I need your help. Q1. the sequence that we have to follow in order to get the relevant information from an Individual or organization : synchronous * SEQ-pre-groups: Get my top-level groups * SEQ-pre-group: Get a specific group by ID * SEQ-pre-group-case-template: Get the case…
I'm inquiring about the alert(Alert Id : 254719) What does "maintenance" mean in this alert? Will WC1 API be suspended during maintenance?
I am currently having issues enabling Ongoing Screening via the v1 API. After getting a positive audit result on initial screen, the call for Ongoing fails with a 404. Request location: https://api-worldcheck.refinitiv.com/v1/cases/5jb6bljoav941gdrnay12ewe7/ongoingScreening Method: PUT Any assistance is appreciated.
After screening a case and getting the possible matches, we can resolve a specific result and choose the Risk Level. How can we retrieve the Risk Level of a specific result later using the API? Not the risk level of the case, but of a confirmed profile.
Hello, I noticed that in the detailed worldcheck report you added an "entityTypes" field/array, is it a character array? can you also tell us where I can find the exact data schema returned by the worldcheck api
We are getting 404 and timeout exception in connecting to Worldcheck API. See logs below. Is there a known issue today. Our entire portal is frozen and cases stuck in performing AML. Kindly help 01 Feb 2022 10:44:59.000 PRODUCTIONAmlRefinitiveApi AML API error reference/profile/e_tr_wci_6050368 null The operation has timed…
Hi there, The match score has recently been added for the matches returned in the Worldcheck portal. Is this available via Worldcheck API? If not, when will this be added to the API as actual match strength allows better tuning of match threshold under group settings.
Is there a more updated version of the World-Check One API Technical Documentation available? The existing doc appears to be from September 2020, and the section covering the "Enable Ongoing Screening" call does not include details on the body of the API call as the Postman collection for v2.44 contains. Further, could I…
Hi, I am not sure what I have set up wrong, I can't do a get groups request from C#. I am able to do lots of different requests and they are all working (using static groupId) through C#. I can execute SEQ-pre-groups in Native Postman without any issue. I am getting error "Returned The underlying connection was closed: An…
Hello, I have this error Error: getaddrinfo ENOTFOUND rms-world-check-one-api-pilot.thomsonreuters.com while requesting SEQ-pre-groups: Get my top-level groups in pilot environment (Postman) I can't ping the rms-world-check-one-api-pilot.thomsonreuters.com to check the firewall config Service : GET…
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