we received the email as the subject but how do we view the cases that generated new matches/updates to existing matches from ongoing screening in group?
Hi Refinitiv Team, We are facing Async Screening issue on production as well as pilot environment. This issue is more frequent on production since 27th Oct-2021. We have kept waiting time of 5 seconds for audit request to get response and if audit request takes more than 5 second to process then we stop and raise WC…
Hi, I want to get media check result for a particular person. Below steps i am following:- * I am fetching groupId from Get top level group API * Using that groupId and Name of person to search, I am creating a simple case * Using case system id received from step 2, I am calling simple Media check result API. Request Body…
I am a beginner in WorldCheck API and have several questions. 1) Is it possible to do screening via python instead of using Postman? Hope to be directed to some sample python scripts (of various methods such as Sync, Async, Zero Footprint, bulk screening) to get started. 2) Where do I retrieve my group_id? I am unable to…
Hi Team, Hi team, SEQ-case-investigate-resolve-results: Resolve results We use this request in order to resolve results but the API seems to work partially : - We perform 874 resolved and 33 of them have been not resolved - If we relaunch the API for one of the 33 results, the resolustion still not work. At your diposal to…
I am facing an issue with the world check media check API. For the same request we are intermittently receiving a 200 and 500 internal sever response code. We are not sure why this is happening and the error doesn’t have any specific reason as to why it’s failing other than saying * MEDIA_CHECK_DETAILS_RETRIEVAL_FAILED…
Hi, The url i'm using is: https://api-worldcheck.refinitiv.com/v2/cases/screeningRequest And my header are: Content-Type: application/json Authorization: XXXXXX Content-Length: 255 And the payload is: { "groupId": "5jb6nlmky7ma1fznxdeemjygm", "entityType": "INDIVIDUAL", "caseId": "", "providerTypes": [ "WATCHLIST" ],…
Hi, Our WC-1 system is interface with our SAP and we created a custom field in our group in order to send the country to WC-1 from SAP. We get the follonwing error when we launch the request mention just below : [{"error":"INVALID_CUSTOM_FIELD","cause":"Custom fields which are not defined for the group cannot be used.…
Hi, In World Check One "{{protocol}}{{gateway-host}}{{gateway-url}}cases/screeningRequest " sometimes i get a "result" where "resolution":null I know that i can get the resolution meanings with {{protocol}}{{gateway-host}}{{gateway-url}}groups/{{group-id}}/resolutionToolkit . In case of null what's the meaning? Unresolved?…
Hello, I'm new to the World Check One API and I try to make my first call, but I'm stuck with an authentication issue. Here is the request HTTP headers: Date: Mon, 20 Sep 2021 15:07:53 GMT Content-Type: application/json Authorization: Signature keyId="4ff50592-eb8b-45ba-bac9-xxxxxxxxxx",…
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