Sequence number
Hello, im tracking the sequence numbers while subscribing to the whole market for Tokyo, Market_by_price. From my observations I can see that each subsequent sequence number is incremented by 16 untill ~36500, then starts again from zero. However ever now and then I get a skip or a jump. See Below:
2017-01-24
08:00:11.717 8411.T: BAD SEQ NUM,
Expected:33696, Received:33695, Diff:-1
2017-01-24 08:00:13.984 8411.T:
BAD SEQ NUM, Expected:33711, Received:33680, Diff:-31
2017-01-24 08:00:14.316 8411.T:
BAD SEQ NUM, Expected:33696, Received:33695, Diff:-1
2017-01-24 08:00:14.676 8411.T:
BAD SEQ NUM, Expected:33711, Received:33696, Diff:-15
Can you please explain what is happening here? Should I just discard some? are they partial updates? duplicates? reissues?
Best Answer
-
Hello @RN,
Since this is data questions, I submitted them to data
support team who can provide you with the proper answers. The
team will contact you via your registered email with case ref 05205731.If you have data/fields questions in the future, please
submit the questions to data support team via MY ACCOUNT, https://my.thomsonreuters.com . After
logging in, click "RAISE A CASE" then "Product
Support", click your subject e.g. “I believe content is incorrect or
incomplete”. At “Select product * “ type the feed e.g. “Thomson Reuters
Elektron Real-Time”. If you face any problems during raise the case, you should
contact RDC Administrator(rdc.administrator@thomsonreuters.com).Note: RFAJ passes data as it receives from the feed. Why the data is not as your expectation is depends on data/feed.
0
Answers
-
This is case no.05205731 and the solution has been provided to the client. The case has been closed.
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