Empty Dataset in get history

a.santiago
a.santiago Newcomer
edited January 20 in Refinitiv Data Platform 
(rd.get_history('CLZ8-G9^1', ['OPEN_PRC', 'HIGH_1', 'LOW_1', 'SETTLE'], 'daily', '2017-01-01', '2019-12-19')

The following call from get history retrieves a blank dataframe even though this same ticker has data in the tick history platform for these dates and it is well within its expiry parameters. I can retrieve data for the individual legs of the dataframe and for other spread pairs. Is this an issue with the get history database?

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  • Jirapongse
    Jirapongse ✭✭✭✭✭
    Answer ✓

    @a.santiago

    Thank you for reaching out to us.

    I checked and found that the data is available from 2006-2008.

    rd.get_history('CLZ8-G9^1', ['OPEN_PRC', 'HIGH_1', 'LOW_1', 'SETTLE'], 'daily', '2006-01-01', '2010-12-19')
    image.png

    As this forum is more for programming type queries, rather than content queries - I would recommend you raise a 'I need help understanding content within the product' ticket with our helpdesk. That way a Content specialist can work closely with you and verify the assumption.

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