Error: Error code {"exceptionId":500} in World-Check One?

How-do-I-fix-error-code-exceptionId-500-in-World-Check-One

Error code {"exceptionId":500} / error 500 / WC1 API Error code {"exceptionId":500}

Find more posts tagged with

Accepted answers

Error:

Error code {"exceptionId":500}

Cause:

An error 500 usually indicates a server-side issue or internal error.
It is a general-purpose message that can cover various problems, such as configuration issues, bugs or unhandled exceptions.

Resolution:

Check the API Server logs for any server-side error or exceptions.
Review the request payload and parameters for any potential issues.
If client provided the request body, try to run the request via postman for replication.
Verify the server's resources (CPU. Memory, disk space) to ensure they are not overloaded or experiencing issues.
Contact LSEG support via Myaccount for assistance in diagnosing and resolving server-side errors

All comments

Error:

Error code {"exceptionId":500}

Cause:

An error 500 usually indicates a server-side issue or internal error.
It is a general-purpose message that can cover various problems, such as configuration issues, bugs or unhandled exceptions.

Resolution:

Check the API Server logs for any server-side error or exceptions.
Review the request payload and parameters for any potential issues.
If client provided the request body, try to run the request via postman for replication.
Verify the server's resources (CPU. Memory, disk space) to ensure they are not overloaded or experiencing issues.
Contact LSEG support via Myaccount for assistance in diagnosing and resolving server-side errors

Quick Links