I have Media Check enabled in WC1 environment, but when I call API I receive this error:
Hi @Eims,
Thank you for reaching out. Media Check with API access (Initial Only) has been enabled under product entitlements within your subscription. To ensure the capability works as expected, please verify that Media Check is also enabled under the Group Settings. Once confirmed, you may proceed to reattempt screening the case.
If you require any further assistance, please don’t hesitate to contact us. We’ll be glad to support you.
Regards, Ram.
Media check is enabled in WC1 API pilot UI.
But in Postman I still receive error:
[ { "error": "INVALID_PROVIDER_TYPE", "cause": "Provider types are invalid and must include at least WATCHLIST." },
{ "error": "MISSING_MANDATORY_PROVIDER_TYPE", "cause": "The group's mandatory provider type is missing, which must be included" }]
@Eims,
Could you please share your request body that you are passing, so that I can try and replicate the issue?
Thanks, Ram.
Do I need to edit Postman environment? Currently I see this:
If yes, how should I add MEDIA_CHECK?
Please refer to the documentation link Save and Screen a Case for details on the request body schema and the required parameters for screening a case.
If you have any further questions or require assistance, please let us know. We’ll be happy to follow up via email or arrange a call at your convenience.
When I use this in request it screens only against watchlist, it doesnt screen against media check:
"providerTypes":[ "WATCHLIST", "MEDIA_CHECK" ],
"caseScreeningState":{ "MEDIA_CHECK":"INITIAL" },
Once a case has been screened successfully, you can retrieve the MediaCheck search results by calling the SEQ-case-mediacheck-search-results endpoint and pass the casesystem ID of the screened case in the URL path parameter.
SEQ-case-mediacheck-search-results
casesystem ID
Please note: depending on the size of the result set, retrieving MediaCheck results might involve multiple steps. For detailed guidance, refer to the documentation link provided. - Get media-check results for a given case.
Please feel free to let us know if you have any further questions.