Exceeded maximum number of mounts per user

spencer
spencer Newcomer
in RFA

We receive the error message 'Exceeded maximum number of mounts per user.' when trying to open a second connection via the RFA API for the same account.

I understand the max mounts per user is controlled by the ADS server.

Is there an additional cost involved to increase the max mount for a particular account?

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Best Answer

  • umer.nalla
    umer.nalla LSEG
    Answer ✓

    Hi @spencer

    I recommend you contact your Reuters account manager or your organisation's Market Data team to discuss the costs involved.

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