Why some requests got cancelled?

nazar.viliura

From time to time some of my timeserie requests are not successful and an error message in a response says: "A task was cancelled". Is there a reason for that? How can I define these so that I can re-start the request?

nazar.viliura

Cannot reproduce the issue any more. Possible reason is in our local network configuration.

Christiaan Meihsl

@nazar.viliura, can you give us more details please ? Ideally we would need the complete sequence of requests and responses you used, from the initial request till the response with the error message).

nazar.viliura

https://community.developers.refinitiv.com/discussion/comment/16199#Comment_16199

Unfortunately, I do not have all the sequence of requests, but here is the most recent failed one: https://hosted.datascopeapi.reuters.com/RestApi/v1/Extractions/ExtractResult(ExtractionId='0x05cc4d2002bb3036'). We made requests everyday with more or less same list of instruments and majority of them are successful, but sometimes some requests are failing.

nazar.viliura

UserId is 9013099. Thanks

nazar.viliura

Hello Christiaan,

here's today's same type of error id for your invesstigations: https://hosted.datascopeapi.reuters.com/RestApi/v1/Extractions/ExtractResult(ExtractionId='0x05ce76671fbb2f86')

nazar.viliura

yes, same as before: from time to time the issue appears again.

nazar.viliura

yes, same as before: from time to time the issue appears again.