Serious Bandwidth issue downloading Minute data data from Tick History using python API

suresh
suresh Newcomer
Serious Bandwidth issue downloading Minute data data from Tick History using python API

Best Answer

  • As mentioned by @ggoli, there was a service disruption issue on the last Tuesday-Wednesday.

    Subject: Thomson Reuters Tick History version 2.0 - Custom Extractions - Disrupted

    Problem Description:
    Thomson Reuters Tick History version 2.0 Custom Extractions are disrupted.

    This is due to an issue at Thomson Reuters and affects customers globally.

    The major incident management process has been invoked at Thomson Reuters to aid service restoration.

    Affected Report Templates: Tick History Time and Sales, Tick History Market Depth, Tick History Intraday Summaries and Tick History Raw

    The problem has been resolved already. Please feel free to contact us if you still encounter this issue.

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