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What browser versions are supported by WestlawNext?
matt.dimich
Where can I find out what browsers are supported by Westlaw Next?
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Accepted answers
matt.dimich
There were lot's of very helpful answers in this email chain.
> From: Dall, Brian R. (Legal)
> Sent: Monday, December 17, 2012 10:18 AM
> To: Gerber, Andrew (Legal); Harris, Joshua (Legal); Dimich, Matt (Legal); Co_Website_TECH
> Cc: Tammana, Pavan K. (Legal); Tomer, Avijeet (Legal); Matzek, Michael (Legal); Pinapotu, Sravani; CO-Browser-Compatibility
> Subject: RE: Browser Support
>**That’s correct also – ADC made a business-supported decision not to support IE7.**
>From: Gerber, Andrew (Legal)
>Sent: Monday, December 17, 2012 10:16 AM
To: Harris, Joshua (Legal); Dall, Brian R. (Legal); Dimich, Matt (Legal); Co_Website_TECH
Cc: Tammana, Pavan K. (Legal); Tomer, Avijeet (Legal); Matzek, Michael (Legal); Pinapotu, Sravani; CO-Browser-Compatibility
Subject: RE: Browser Support
>**FYI I believe ADC is IE8+**
>From: Harris, Joshua (Legal)
Sent: Monday, December 17, 2012 10:13 AM
To: Dall, Brian R. (Legal); Dimich, Matt (Legal); Co_Website_TECH
Cc: Tammana, Pavan K. (Legal); Tomer, Avijeet (Legal); Matzek, Michael (Legal); Pinapotu, Sravani; CO-Browser-Compatibility
Subject: RE: Browser Support
>**According to the BrowserHawkRules file we allow IE7+, FF3+, Safari4+ and all Chrome browsers if I read this correctly, but as far as official support see Brian’s reply.**
>-Josh
>From: Dall, Brian R. (Legal)
>Sent: Monday, December 17, 2012 10:12 AM
To: Dimich, Matt (Legal); Co_Website_TECH
Cc: Tammana, Pavan K. (Legal); Tomer, Avijeet (Legal); Matzek, Michael (Legal); Pinapotu, Sravani; CO-Browser-Compatibility
Subject: RE: Browser Support
>**The system requirements and browser recommendations are listed on the “Help” screen within WestlawNext.**
>**Essentially it is IE8 or IE9, Mozilla Firefox (current version or Extended Support Release versions), Google Chrome (current version), Apple Safari (5 or later).
IE7 actually has support with known limitations, so while supported, it isn’t recommended.
>Other browsers may work, but aren’t recommended. If customers have problems, they can report them and we appreciate the information, but they are advised to use a supported browser. The Browser Compatibility Team I am part of tests alpha and beta versions of the supported browsers before they become the current released version and we occasionally test other browsers. We worked with NPD to update the system requirements and recommendations.**
>**The current full text from the help screen is:**
>System Requirements
• Windows XP, Vista and Windows 7 running:
• Internet Explorer 7; Internet Explorer 8 or later recommended
• Firefox current version or Extended Support Release Version 10
• Chrome current version
• Mac OS 10.5 or later running:
• Safari 5.0 or later
• Firefox current version or Extended Support Release Version 10
• Chrome current version
• JavaScript and cookies enabled
• Adobe Acrobat Reader 9.0 or later and Adobe Flash 10.0 or later installed
• 1024 x 768 screen resolution (or higher) recommended
>**Note: WestlawNext may not be compatible with all browsers. To benefit from all features and functionality, please use one of the browsers listed above.**
All comments
matt.dimich
There were lot's of very helpful answers in this email chain.
> From: Dall, Brian R. (Legal)
> Sent: Monday, December 17, 2012 10:18 AM
> To: Gerber, Andrew (Legal); Harris, Joshua (Legal); Dimich, Matt (Legal); Co_Website_TECH
> Cc: Tammana, Pavan K. (Legal); Tomer, Avijeet (Legal); Matzek, Michael (Legal); Pinapotu, Sravani; CO-Browser-Compatibility
> Subject: RE: Browser Support
>**That’s correct also – ADC made a business-supported decision not to support IE7.**
>From: Gerber, Andrew (Legal)
>Sent: Monday, December 17, 2012 10:16 AM
To: Harris, Joshua (Legal); Dall, Brian R. (Legal); Dimich, Matt (Legal); Co_Website_TECH
Cc: Tammana, Pavan K. (Legal); Tomer, Avijeet (Legal); Matzek, Michael (Legal); Pinapotu, Sravani; CO-Browser-Compatibility
Subject: RE: Browser Support
>**FYI I believe ADC is IE8+**
>From: Harris, Joshua (Legal)
Sent: Monday, December 17, 2012 10:13 AM
To: Dall, Brian R. (Legal); Dimich, Matt (Legal); Co_Website_TECH
Cc: Tammana, Pavan K. (Legal); Tomer, Avijeet (Legal); Matzek, Michael (Legal); Pinapotu, Sravani; CO-Browser-Compatibility
Subject: RE: Browser Support
>**According to the BrowserHawkRules file we allow IE7+, FF3+, Safari4+ and all Chrome browsers if I read this correctly, but as far as official support see Brian’s reply.**
>-Josh
>From: Dall, Brian R. (Legal)
>Sent: Monday, December 17, 2012 10:12 AM
To: Dimich, Matt (Legal); Co_Website_TECH
Cc: Tammana, Pavan K. (Legal); Tomer, Avijeet (Legal); Matzek, Michael (Legal); Pinapotu, Sravani; CO-Browser-Compatibility
Subject: RE: Browser Support
>**The system requirements and browser recommendations are listed on the “Help” screen within WestlawNext.**
>**Essentially it is IE8 or IE9, Mozilla Firefox (current version or Extended Support Release versions), Google Chrome (current version), Apple Safari (5 or later).
IE7 actually has support with known limitations, so while supported, it isn’t recommended.
>Other browsers may work, but aren’t recommended. If customers have problems, they can report them and we appreciate the information, but they are advised to use a supported browser. The Browser Compatibility Team I am part of tests alpha and beta versions of the supported browsers before they become the current released version and we occasionally test other browsers. We worked with NPD to update the system requirements and recommendations.**
>**The current full text from the help screen is:**
>System Requirements
• Windows XP, Vista and Windows 7 running:
• Internet Explorer 7; Internet Explorer 8 or later recommended
• Firefox current version or Extended Support Release Version 10
• Chrome current version
• Mac OS 10.5 or later running:
• Safari 5.0 or later
• Firefox current version or Extended Support Release Version 10
• Chrome current version
• JavaScript and cookies enabled
• Adobe Acrobat Reader 9.0 or later and Adobe Flash 10.0 or later installed
• 1024 x 768 screen resolution (or higher) recommended
>**Note: WestlawNext may not be compatible with all browsers. To benefit from all features and functionality, please use one of the browsers listed above.**
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