We are trying to download data for 9th may , but we are 0 files available in request but in UI we are able to see the data for april as well.please let us know if we are missing anything here
Venue files will reside on the platform for 30 days from the day ofpublication.
I have used this request to list the available Tick History Venue by Day Venue files by SubscriptionId 0x0400dc1d24a00cb4, FromDate 2018-05-09T00:00:00.000Z and ToDate 2018-05-09T23:59:59.999Z parameters.
/StandardExtractions/UserPackageDeliveryGetUserPackageDeliveriesByDateRange(SubscriptionId='0x0400dc1d24a00cb4',FromDate=2018-05-09T00:00:00.000Z,ToDate=2018-05-09T23:59:59.999Z)
The response returns a lot of files
{ "PackageDeliveryId": "0x062bb444cd2b2f76", "UserPackageId": "0x04f21a8d1c259cb1", "SubscriptionId": "0x0400dc1d24a00cb4", "Name": "EWX-2018-05-09-REF-Data-CUSIP-GICS-1-of-1.csv.gz", "ReleaseDateTime": "2018-05-09T23:16:50.623Z", "FileSizeBytes": 13457399, "Frequency": "Daily", "ContentMd5": "3a80dc54b77167376955620c6c42e082" }, { "PackageDeliveryId": "0x062bb4443c4b3016", "UserPackageId": "0x04f21a8d1c259cb1", "SubscriptionId": "0x0400dc1d24a00cb4", "Name": "EWX-2018-05-09-REF-Data-GICS-1-of-1.csv.gz", "ReleaseDateTime": "2018-05-09T23:16:48.213Z", "FileSizeBytes": 13459981, "Frequency": "Daily", "ContentMd5": "052766f4623d3c25550381028d7e12db" },...
@samara, to help you we need more information:
Are you using C# code and the SDK, or programming in a different language ?
Have you tried getting VBD files for a different date ?
Could you share your code ?