dex2 error in response

[Handler_BackEndFailure] Time-series request for GOOG.SN interval Daily failed (not permissioned)

I get this text in all fields: TR.ClosePrice, TR.OpenPrice, TR.LowPrice.... for 2018-12-30 date for RIC: GOOG.SN.

But not for TR.PriceClose, TR.PriceOpen...

What does it mean?

And what is the difference between those sets of the fields?

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eikon

eikon-com-api

@igorg, it seems that accessing this requires the subscription to the exchange.

in python I get this:

eikon.eikonError.EikonError: Error code Error | GOOG.SN: The user does not have permission for the requested data |

@igorg can you open /GOOG.SN or GOOG.SN in the quote app on the terminal?

@igorg, it seems that accessing this requires the subscription to the exchange.

Is this a part of some higher level of membership with TR or it's a subscription to Chilean exchange?

I do collect about 1950 from that exchange every day and only 2 tickers have this error. How are they different than other?