Issue with feed where a certain field isn’t getting updated

robert.montalti
robert.montalti Newcomer
in RFA

We are having an issue with our feed where
a certain field isn’t getting updated (OFF_CLOSE / FID=3372).

This was definitely working before (essentially, this field
should be blank during the day). For example, if we snap prices now, we get a
blank field (example below).where streaming is populated.

Example (Streaming – Stale):

019-01-24 11:33:06.364: [T15] r=IBM.N,status=All is well,qt=59585150,tt=16:32:00:000,st=A,b=131.790000,a=131.800000,l=131.800000,bs=2,as=1,ls=100,vw=132.2644,pc=
/C,v=534566,c=USD,sp=,m=,ex=,hp=133.200000,lp=131.500000,op=132.630000,yc=132.890000,ycd=23
JAN 2019,lt=100,name=INTL BUS MACHINE,sr=,oi=0,sc=0,ofo=,ofc=132.890000,td=24
JAN
2019,dp=6DP,pa=,sa=,GEN_VAL1=,BCAST_REF=IBM.N,PROD_PERM=62,tt_ns=16:32:00:000:000:000,;

Example (OK - Snapped):

r=IBM.N,status=All is
well,qt=59656047,tt=16:34:00:000,st=A,b=131.730000,a=131.760000,l=131.750000,bs=1,as=1,ls=100,vw=132.2508,pc=
/
,v=546616,c=USD,sp=,m=,ex=,hp=133.200000,lp=131.500000,op=132.630000,yc=132.890000,ycd=23
JAN 2019,lt=100,name=INTL BUS MACHINE,sr=,pci=CALL,oi=0,sc=0,ofo=,ofc=,td=24 JAN
2019,dp=6DP,pa=,sa=,GEN_VAL1=,BCAST_REF=IBM.N,PROD_PERM=62,tt_ns=16:34:00:000:000:000;

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Best Answer

  • wasin.w
    wasin.w admin
    Answer ✓

    Hello @robert.montalti

    Please be informed that the
    API just sends the data requests to the infrastructure/Elektron then passes
    the data response to the application as it is. To let us check your application behavior in detail, could you please give us the following information?

    1. The RFA trace file when the problem occurs. The
      RFA trace file contains incoming/outgoing messages between the API and TREP
      server.
    2. the output from RFA example application

Answers

  • Gurpreet
    Gurpreet admin

    @robert.montalti I am trying to understand your issue here. In a streaming subscription, we get official close (OFF_CLOSE) = blank, as the market is still operating. It will get populated by venue after its closed.

    Snapped at 13:57 EST for IBM.N

    OFF_CLOSE(3372): (blank data)

    Is this not what you receive? Can you please capture the output from RFA example application and show what you receive instead.

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