Send order failed: Orders My Not Be Placed

brian.p.coburn1

ORDER hOrder = new ORDER();
Object err = null;
Object result;

hOrder.Side = "Buy";
hOrder.Symbol = "A";
hOrder.Quantity = "1";
hOrder.PriceType = "Market";
hOrder.Exchange = "DEMO DMA";
hOrder.TIF = "Day";
hOrder.Price = "88.00";
hOrder.Ticket = "Bypass";
hOrder.Account = "DEMO";

result = hOrder.Submit(ref err);

System.Console.WriteLine(result + " " + err);
Console.ReadLine();

Using this c# code to try to place an order. I thought it should be relatively straightforward, but I'm getting an error saying "Send order failed: Orders My Not Be Placed"

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redi-api

Accepted answers

zoya faberov

Hello @brian.p.coburn1,

We have just confirmed that Prophecy has a risk rule in place to block all orders. You will need to work with Prophecy to get the rule modified/changed.

All comments

brian.p.coburn1

@Brian.Mullane1

Is this similar to this problem? Is there an issue with my DEMO account?

https://community.developers.refinitiv.com/questions/31595/no-order-execution-in-testdemo-environment.html

zoya faberov

Hello @brian.p.coburn1,

The demo route should be up till 8:30. I.e. available at 6:30pm.

Could you please run REDIPlus GUI, log in, and run the c# example, to submit an order, with the logged in account name used with REDIPlus GUI,

at this time,

to verify if the issue persists?

brian.p.coburn1

Yes, the issue still persists

zoya faberov

Hello @brian.p.coburn1,

We have just confirmed that Prophecy has a risk rule in place to block all orders. You will need to work with Prophecy to get the rule modified/changed.

brian.p.coburn1

Thanks, we resolved this issue with Prophecy and can now issue orders.

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