THOMSON REUTERS EIKON
Desktop 4.0.47 (build 4.0.47108)
Error description:
Configuration Download Error
The application failed to download the product configuration.
Possible causes:
• you are not connected to the network
• the Thomson Reuters Platform is encountering problems
• the desktop configuration is incorrect
Please restore the network connection or contact your system administrator
--------------------------------- Technical Information: 'CBootstrapImpl::LoadProviders' ---------------------------------
Hello, All.
I've got above error message, when I run EIKON( on win10)
Although I restored the network and asked our IT team(our system admin), everything was fine.(Internet condition also is good)
Please check this issue.
Thanks.