[RFA]Not getting Level2 data for Singapore Equities data

haowei.yang
haowei.yang Newcomer
in RFA

We can get Hong Kong Level2 Equities data, but same configuration does not work for Singapore.

I attach the level 2 spec for reference.

level-2.pdf

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Best Answer

  • umer.nalla
    umer.nalla LSEG
    Answer ✓

    Hi @haowei.yang

    I am not a content specialist so cannot answer your question.

    I do know that whilst we try to normalise the fields used - this is not always possible due to legacy reasons or how the originating exchange provides us with the data.

    If you require further information I recommend you create a content ticket using the options 'I need help understanding content within the product' and 'Thomson Reuters Elektron Real-Time'

    Please provide examples of both type of RICS i.e. those delivering the data on 436-440 and those on 2497-2501 in the query.

    A content specialist should then be able to assist you.

    You may also find the following tool useful - Data Model Discovery- for exploring fields available for different asset classes from the exchanges.

Answers

  • umer.nalla
    umer.nalla LSEG

    Hi @haowei.yang

    Can you expand on what you mean by 'Not Getting Level2 data' - what error / status msg do you get back?

    There could be more than one reason why you are not getting the data. The Status Mg may help narrow that down.

  • haowei.yang
    haowei.yang Newcomer

    Hi Umer，

    After investigation, we find Singapore data could be received, but in different FID from HK market. Could you please let us know the reason?rdmfielddictionary.zip

    received well market
    response for SGX Equity

    Received Market Price
    Response: SvcName:IDN_SELECTFEED Symbol:OCBC.SId ResType:1
    StreamState:Open DataState:OK StatusCode:None Status:EMS*All is well market
    price info

    but usually for all markets in
    ASIA we get L2 prices using following FIDs

    436,437,438,439,440

    but for Singapore
    Equity we don't get any data on above FIDs, but on checking further the L2 data
    seems to be on these FIDs


    2497,2498,2499,2500,2501

    above FIDs are
    from attached RDMField dictionary file

    can you please let
    us know why only Singapore Equity is not getting L2 data on 436,437,... FIDs ?

  • nick.zincone
    nick.zincone admin
    https://community.developers.refinitiv.com/discussion/comment/43320#Comment_43320

    Hi @haowei.yang,

    I'm just following up to check whether you were able to reach a content specialist to help you and/or whether you found a solution.

    thanks.

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