ERROR 20019: internal server error

frantisek.brucek
frantisek.brucek Newcomer
in Eikon COM

Hi , we are using the FIPA ( FIXED INCOME PORTFOLIO ANALYTICS) tool in Eikon and we are facing " Error 20019: internal server error " when we run/calculate Profit &loss analysis in Portfolio analysis menu

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Best Answer

  • SupDev1
    SupDev1 Advocate
    Answer ✓

    Try:

    - restart Eikon app/relogin

    - repeat the calculation with a smaller set of data

    - you can try to find something in Eikon Menu->Help->Log Viewer->Source

    - check your pc local permissions

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