Access Denied: User req to IDN for Prod - WWUTAHXTRA

Catherine Wong
Catherine Wong Explorer
in RFA

I am trying to pull data of EMC.N but I get State: CLOSED, SUSPECT, NOT_ENTITLED, "Access Denied: User req to IDN for Prod - WWUTAHXTRA". How to fix it?

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Best Answer

  • pimchaya.wongrukun01
    pimchaya.wongrukun01 LSEG
    Answer ✓

    You should contact the Account team who can help to grant the permission(the product named WWUTAHXTRA) which is required to access the RIC.

Answers

  • Steven McCoy
    Steven McCoy LSEG

    Your market data administration team need to add the PE group "WWUTAHXTRA" to your DACS login. This may need to be pursued further upstream if your organisation is not currently entitled to it. It may require additional fees.

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