Socket Time Out when requesting GER data intraday

T. Kister

Hi,

we are currently observing issues requesting intra day prices using the

Datascope Select API.

It appears that the API does not respond to

'IntradayPricingExtractionRequest' for RICs identifying instruments

traded on XETRA (for example ISIN DE000A0F5UF5, RIC NDXEX.DE, source

GER).

The API does not respond which causes a TCP socket timout on our

client side. Presumably after XETRA closes business the

'IntradayPricingExtractionRequest' is responded as expected.

We expect the Datascope Select API to respond to intra day pricing

requests after a few seconds even though the prices may be outdated for 15 minutes

to contractual constraints. Or at least with an error response.

What needs to be changed/configured to avoid that behaviour (no response)?

After business hours the response is running through successfully.

thanks in advance

veerapath.rungruengrayubkul

Hi @T. Kister,

With regard to the not response issue, do you mean that the application keeps receiving status 202(Accept) , not 200 (OK) with data?

If so, this should be the embargo delay scenario where data will be available after the embargo period. You can find more information about embargo and handle method for Schedule extraction in this tutorial and for On-Demand extraction in this tutorial. The method to handle the embargo is to receive partial or only non-embargo data.