Client Rest API are live connected to 159.220.34.142(our Internal test IP) while they want to con...

Hao.Tang1

Client Rest API are live connected to 159.220.34.142(our Internal test IP) while they want to connect to 192.165.219.152.can client get token as well?Client failed to get token for 192.165.219.152 while can successfully get token for 159.220.34.142

veerapath.rungruengrayubkul

Hi @Hao.Tang1,

I do not have information regarding the internal test IP, 159.220.34.142. However, I would recommend the client uses the IP 192.165.219.152 which is defined in the connection options document.

I have tried the 159.220.34.142. The IP address works with the following URL.

https://159.220.34.142/v1/Authentication/RequestToken

However, for 192.165.219.152, the IP address works with the following URL.

https://192.165.219.152/RestApi/v1/Authentication/RequestToken

Could you ask the client to add "RestApi" in the URL for 192.165.219.152/?