​I get Access Denied- already using position . How to fix it?

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Catherine Wong
Catherine Wong Explorer
in RFA

I cannot login. I get Access Denied- already using position <IP Address>. Please advise.

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Best Answer

  • Steven McCoy
    Steven McCoy LSEG
    Answer ✓

    This implies you have a concurrent limit on your account. Either try as the error message suggests using a different "position" parameter, or close the other application using your DACS login identifier.

    For testing purposes you can typically use the "position" of "127.0.0.1/net" on a machine that is already running a consumer with the node IP address.

    Consult your market data administration team if you need to increase the number of concurrent logins as this may incur additional data fees.

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