Could you please advise the reason for sending request failed error ? or is there any DSS rest AP...

...I down yesterday(24/09/2020) at 4:30 PM EST ?

We are retrieving CDOR Rates using EndOfDayPricingExtractionRequest from our .net program using DSS rest API daily.
Our program in server was unable to send extraction request and retrieve CDOR rates Yesterday(24/09/2020) at 4:30 PM EST.

Getting below error
An error occurred while sending the request.

But now we are able to retrieve rates from the program in our development machine.

Could you please advise the reason for sending request failed error ? or is there any DSS rest API down yesterday(24/09/2020) at 4:30 PM EST ?

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Accepted answers

Jirapongse

@RB5NBVICDORSupport

Please directly contact the DSS support team via MyRefinitiv to verify if there was an outage on that day.

All comments

Jirapongse

@RB5NBVICDORSupport

Please directly contact the DSS support team via MyRefinitiv to verify if there was an outage on that day.

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