Tick History Cash quota exceeded

nicola.donelli

I am performing an ElektronTimeseriesExtractionRequest for RIC "EURJPY=" but I got this output (and not content)

Extraction Services Version 14.3.41935 (052f652420ba), Built Oct 12 2020 20:12:34
Processing started at 2020-11-06 16:49:54.
User ID: 9026587
Extraction ID: 2000000195692253
Schedule: 0x0750f95ba6170637 (ID = 0x0000000000000000)
Input List (1 items):  (ID = 0x0750f95ba6170637) Created: 2020-11-06 16:49:54 Last Modified: 2020-11-06 16:49:54
Report Template (10 fields): _OnD_0x0750f95ba6170637 (ID = 0x0750f95ba6370637) Created: 2020-11-06 16:49:52 Last Modified: 2020-11-06 16:49:52
Schedule dispatched via message queue (0x0750f95ba6170637)
Schedule Time: 2020-11-06 16:49:53
Timeseries Date Range: 2020-10-01 to 2020-10-30
Processing completed successfully at 2020-11-06 16:49:54, taking 0.224 Secs.
Extraction finished at 2020-11-06 15:49:54 UTC, with servers: x01q14, ETS (0.1 secs), QSHC15 (0.0 secs), QSSHA1 (0.0 secs)
Quota Message: INFO: Tick History Cash Quota Count Before Extraction: 15; Instruments Approved for Extraction: 0; Tick History Cash Quota Count After Extraction: 15, 100% of Limit; Tick History Cash Quota Limit: 15
Quota Message: ERROR: The RIC 'EURJPY=' in the request would exceed your quota limits. Adjust your input list to continue.
Quota Message: WARNING: Tick History Cash Quota has been reached or exceeded
Writing RIC maintenance report.

What does it mean that I exceeded my Tick History Cash quota limit?

And how could I keep my Tick History Cash quota limit under control to avoid this in the future?

Thanks

zoya faberov

Hello @nicola.donelli,

Looks like you have exceeded the requests Quota that is allocated to your DSS ID.

Pease look it up via DSS GUI:

I would keep it under control proactively, by planning the number of requests issued to be under the quota assigned.

An alternative approach is to run API quota request

{{protocol}}{{host}}{{api}}/Quota/GetQuotaInformation

periodically, and examine the results.

And/or to always examine any error that is received (as you just did) and to look out for the error on quota exceeded.

nicola.donelli

Uh... It seems I reached the my quota.

Is it possible to free space from my quota (there are still in quota some RICs I do not need)?

zoya faberov

Hello @nicola.donelli,

As quota is a part of your DSS product contract, please consult with your Refinitiv account manager to see what can be done.

nathan.faber

zoya faberov

Nov 6, 2020

Hello @nicola.donelli,

Looks like you have exceeded the requests Quota that is allocated to your DSS ID.

Pease look it up via DSS GUI:

I would keep it under control proactively, by planning the number of requests issued to be under the quota assigned.

An alternative approach is to run API quota request

{{protocol}}{{host}}{{api}}/Quota/GetQuotaInformation

periodically, and examine the results.

And/or to always examine any error that is received (as you just did) and to look out for the error on quota exceeded.

What happens if no cash quota is displayed? I only see Futures and Options, and we are well under both of those quotas. Thanks

zoya faberov

nathan.faber

Jul 16, 2021

What happens if no cash quota is displayed? I only see Futures and Options, and we are well under both of those quotas. Thanks

Hello @nathan.faber ,

It is always better to post a new question as new question, as old discussion threads with accepted answers get very little views and are not actively monitored by the moderators of the forums

You can optionally include a link to any relevant past discussion

zoya faberov

https://community.developers.refinitiv.com/discussion/comment/81187#Comment_81187

Hello @nathan.faber ,

Trying to better understand, as you mention that you are not seeing any quota for Cache/OTC (should be right above Futures and Options) , please confirm that your userid is permissioned for any Cache/OTC instruments?