Client is unable to pull Tick History files in CFS

shyamala.k0

Client Millennium Capital Management (Singapore) Pte Ltd are not able to find below files in CFS. Could you please check and advise?

FRA-2015-05-04-NORMALIZEDMP-Data-1-of-1.csv.gz

FRA-2015-06-08-NORMALIZEDMP-Data-1-of-1.csv.gz

FRA-2015-08-06-NORMALIZEDMP-Data-1-of-1.csv.gz

FRA-2015-09-10-NORMALIZEDMP-Data-1-of-1.csv.gz

FYI: URL: https://api.refinitiv.com/file-store/v1/file-sets?bucket=TICKHISTORY_VBD_UNLIMITED&attributes=venue:FRA,view:normalised&contentFrom=2015-05-04T00:00:00Z&contentTo=2015-05-06T00:00:00Z Return: b'{"value":[]}

Client's CFS User ID: fendy.kurniawan1@mlp.com

Please prioritize this request and provide an update at the earliest.

fendy.kurniawan@mlp.com - FYI

Alex Putkov.1

The missing files have been republished and are now available on CFS.

Jirapongse

@shyamala.k0

I am unable to find those files too. It could be a content issue.

Please directly contact the RDP support team to verify the problem.