Failure of retrieving certain RIC code data by using RFA.NET

sanniel

I tried to retrieve the data for RIC: DE6MT=RR by our program using RFA.NET (RFA7_NET100)

But it return the error as below:

2021/08/11 13:21:23.764 TRACE <- Received MMT_MARKET_PRICE Status

serviceName : ELEKTRON_DD

symbolName : dDE6MT=RRd

streamState : Closed

dataState : Suspect

statusCode : NotFound

statusText : The record could not be found

But it is ok when we are using Eikon terminal.

Alex Putkov.1

@sanniel

To summarize the answers spread over a number of posts on this thread, TS1 is a legacy system providing timeseries data. Refinitiv strongly recommends that is it not used in any new applications you develop. There are several alternatives including for example the RDP Historical Pricing API. If you must use TS1 in your application, then instead of DE6MT=RR RIC, which does not exist on TS1, you could use EU6MT=RR, which does exist on TS1.

umer.nalla

Hi @sanniel

Looking at the status msg above, you are trying to subscribe to dDE6MT=RRd - which is not a valid RIC - but DE6MT=RR is a valid RIC?

sanniel

Hi umer.nalla ,

I actually try to get RIC code DE6MT=RR, which I can retrieve by other API like Excel Eikon API.

But When I try to retrieve it from RFA.NET, it failed. And return the error as above.

It is the DLL we used.

umer.nalla

Hi @sanniel

Unfortunately, the statusmsg indicates the server is receiving a request for dDE6MT=RRd - so this would suggest there is something not right with the code you are using?

Is it a standard RFA.NET example that we supply or is it your own code?

Please share the snippet of the code where you set the RIC code in the request msg. If passing in a variable, have you tried hardcoding the RIC code - just for testing purposes?

sanniel

Hi,

It is ok when we pass other RIC code: EUR6MFSR=

And there are also "d" prefix and suffix from the log.

We use a standard RFA.NET you supply.

2021/08/11 17:02:40.753 TRACE Create Item Request

itemName : dEUR6MFSR=d

serviceName : ELEKTRON_DD

indicationMask : 0

msgModelType : 6 : MarketPrice

interactionType : 1 : InitialImage

********************** INFO ************************ INFO **********************

2021/08/11 17:02:40.755 INFO

<- Received Event Stream Closed Event, event type: OMMItemEvent handle: 147095088

2021/08/11 17:02:41.083 TRACE <- Received MMT_MARKET_PRICE Refresh

serviceName : ELEKTRON_DD

symbolName : dEUR6MFSR=d

streamState : NonStreaming

dataState : Ok

statusCode : None

statusText : All is well

2021/08/11 17:02:41.084 TRACE Create Item Request

itemName : dEUR6MFSR=d1

serviceName : ELEKTRON_DD

indicationMask : 0

msgModelType : 6 : MarketPrice

interactionType : 1 : InitialImage

********************** INFO ************************ INFO **********************

2021/08/11 17:02:41.086 INFO

<- Received Event Stream Closed Event, event type: OMMItemEvent handle: 147099344

2021/08/11 17:02:41.397 TRACE <- Received MMT_MARKET_PRICE Refresh

serviceName : ELEKTRON_DD

symbolName : dEUR6MFSR=d1

streamState : NonStreaming

dataState : Ok

statusCode : None

statusText : All is well

================================================================

: TS1 Data parsing completed

: Number Of RICs parsed : 2

: Number Of Samples parsed : 632

================================================================

###################### displayBySample ######################

:

: This is example to get the point value from TS1Series object

: The example will display the data only 5 columns which are

: CLOSE, OPEN, HIGH, LOW and VOLUME

:

----------------------------------------------------------------------------------

DATE CLOSE

----------------------------------------------------------------------------------

10/08/2021 -0.537

09/08/2021 -0.537

06/08/2021 -0.536

05/08/2021 -0.535

04/08/2021 -0.534

03/08/2021 -0.527

02/08/2021 -0.527

30/07/2021 -0.526

29/07/2021 -0.528

28/07/2021 -0.527

27/07/2021 -0.527

26/07/2021 -0.524

23/07/2021 -0.523

22/07/2021 -0.525

21/07/2021 -0.521

20/07/2021 -0.525

19/07/2021 -0.525

16/07/2021 -0.524

15/07/2021 -0.525

14/07/2021 -0.527

sanniel

By the way, we are using RFA.NET 7 TS 1 series Object

sanniel

And we just used the sample program provided by you named

StarterConsumer_TS1

umer.nalla

Hi @sanniel

The above to RICs you mention dEUR6MFSR=d and dEUR6MFSR=d1 are both valid RICS, but unfortunately dDE6MT=RRd is not recognised as a valid RIC.

It is not RFA.NET returning the error, it is the server and our Real-time feed reporting that it is not a valid RIC and RFA.NET is merely passing on that information.

I have raised a Content-type Ticket with the Data Helpdesk - who may be able to advise which RIC you can use to obtain the TS1 data you require.

They should be in touch soon

umer.nalla

Hi @sanniel

I should also point out that RFA.NET 7.4 is no longer supported. The current version is 8.2.1.L1

NOTE: The version is NOT related to the issue you reported above. However, you should upgrade as soon as possible. If you ever face any production issues caused by a bug in RFA.NET, the bug fix would only be provided for the latest release and you may lose time upgrading from RFA 7 to 8.x at a critical time.

sanniel

When we try RIC code "JP6MT=RR". The program throws exception.

2021/08/11 18:11:44.317 TRACE <- Received MMT_MARKET_PRICE Refresh

serviceName : ELEKTRON_DD

symbolName : dJP6MT=RRd

streamState : NonStreaming

dataState : Ok

statusCode : None

statusText : All is well

Unhandled Exception: System.AccessViolationException: Attempted to read or write protected memory. This is often an indication that other memory is corrupt.

at ThomsonReuters.RFA.TS1.TS1Series.Decode(RFA_String name, RFA_String data)

at ThomsonReuters.RFA.Example.StarterConsumer_TS1.StarterConsumer_TS1.ProcessMarketPriceResponse(OMMItemEvent evnt, RespMsg respMsg)

at ThomsonReuters.RFA.Example.StarterConsumer_TS1.StarterConsumer_TS1.ProcessEvent(Event evnt)

at ThomsonReuters.RFA.SessionLayer.Unmanaged.UnmanagedEventClient.processEvent(UnmanagedEventClient* , Event* event)

at ThomsonReuters.RFA.Common.EventQueue.Dispatch(Int32 timeOut)

at ThomsonReuters.RFA.Example.StarterConsumer_TS1.StarterConsumer_TS1.Run()

at ThomsonReuters.RFA.Example.StarterConsumer_TS1.Program.Main(String[] args)

sanniel

umer.nalla

In additions, please help to ask Data Helpdesk to advise the following RIC codes:

EUROSTR=,DE1MT=RR,DE3MT=RR,DE6MT=RR,JP6MT=RR

Many thanks.

umer.nalla

https://community.developers.refinitiv.com/discussion/comment/82487#Comment_82487

Hi @sanniel

You can raise the ticket using the link I provided earlier or wait till they respond with the initial ticket query and then ask for the additional information.

umer.nalla

https://community.developers.refinitiv.com/discussion/comment/82484#Comment_82484

Hi @sanniel

I was able to request JP6MT=RR with the StarterConsumer_TS1 example from RFANET v8.2.1.L1

It could be a bug or issue with the older unsupported version you are using. If you can recreate the same issue with a supported version of RFA.NET then we can report it to the Developer Support team for further investigation.

umer.nalla

Hi @sanniel

I should also just point out that RFA is an older API and TS1 is an older interface.

You can also access historical data using our newer RDP Historial Pricing API - which uses a HTTP RESTful interface where the data is returned in JSON format - much easier to use.

As an example, I ran a historical-pricing/v1/views/interday-summaries API query for DE6MT=RR over a 20 day period and I got the attached result

DE6MT=RR.txt

If you want more information on the RDP Historical Pricing APIs please speak to your Refinitiv Account representative or your internal Market Data team.

You can also see some tutorials here:
PostMan Tutorial

Python Tutorial

sanniel

Hi @umer.nalla ,

May I know the status of
the Content-type Ticket ?